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COVID-19 Measures

COVID-19 Measures We are Taking

Due to COVID-19 we have implemented new policies and changed existing ones to help maintain the health and safety of both our guests and staff.

As a response we have introduced rigorous and thorough procedures to help protect our guests and staff which follow the advice and guidelines issued by the World Health Organisation (WHO) and Public Health Scotland.

All staff have been trained and briefed in these procedures and in the event of a suspected COVID-19 case, we have an Emergency Response Plan in place.

What We Are Doing

We have implemented strict hand washing and hygiene procedures amongst our staff and have drawn up an emergency plan to protect both our guests and employees. We are fully stocked with all relevant cleaning and disinfection products to help combat the spread of Coronavirus, along with all hotel essential supplies.

The Dining Room is closed until further notice and we will be offering a reduced breakfast menu which will be served in-room.

In order to limit contact and maintain the safety of both our staff and guests, we have suspended daily housekeeping services until further notice. Fresh towels are available on request.

Cleaning and Sanitation Procedures

In addition to our normal cleaning procedures, all public areas are being deep cleaned using a sanitising compression pump sprayer containing anti-viral disinfectant each night. During the day key touchpoints are being sanitized and disinfected regularly.

We have removed soft furnishings from all guest rooms and we have allocated a minimum of 24hours between occupancies. In addition to our regular cleaning service, we have implemented a deep cleaning procedure. This deep cleaning procedure includes use of a sanitising compression pump sprayer containing anti-viral disinfectant for use on all surfaces including curtains, headboards, carpets and all hard surfaces and disinfecting all touchpoints (e.g light switches, door handles, remote controls, coathangers…)

We have added hand sanitiser stations to our public areas and recommend frequent use of them.

Advice and Regulations

We would like to reassure all our guests that we are closely monitoring the developing situation and following the guidance of Public Health Scotland and WHO.

We request that our guests follow our policy of hand washing thoroughly every hour, catching coughs or sneezes in a tissue, utilizing hand sanitation stations and by avoiding all unnecessary physical contact.

For the most up to date information please visit:

http://www.gov.scot/coronavirus-covid-19/


 
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